TRACK YOUR ORDER
Thank you for shopping with LuxeNest Living.
We understand how important it is to know where your order is. Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking information (where available).
Order Processing
- Orders are processed within 1–2 business days.
- Orders placed on weekends or public holidays are processed on the next business day.
Delivery Time
Estimated delivery time is:
3–4 Business Days
Please note that delivery times are estimates and may occasionally vary due to courier operations or unforeseen circumstances.
Tracking Your Parcel
Once your order has been shipped, you will receive an email containing:
- Your Order Number
- Shipping Confirmation
- Tracking Number (where available)
- Courier Information
You can use your tracking number to monitor your parcel's progress.
Haven't Received Your Tracking Email?
Please check:
- Your Spam or Junk folder.
- Your Promotions folder (Gmail users).
- That the email address entered during checkout is correct.
If you still cannot find your tracking information, please contact our support team.
Delivery Delays
While we aim to deliver every order on time, delays may occasionally occur due to:
- Courier network delays
- Severe weather
- Public holidays
- High seasonal demand
- Transportation disruptions
We appreciate your patience in these situations.
Need Assistance?
If you have any questions about your order, our customer support team is here to help.
Please include your:
- Full Name
- Order Number
- Email Address used to place the order
This helps us assist you more quickly.
Contact Us
LuxeNest Living
Trading Name of Rugs Inn Limited
Email: support@luxenestliving.co.uk
Phone: +44 7447 211528
Business Address:
Unit 2, Victoria Works
Oakenbottom Road
Bolton
Greater Manchester
BL2 6DP
United Kingdom
Company Number: 16940115
VAT Number: GB 511269809